Susan and Natalia Team

Susan and Natalia Team

REALTORS®

Susan Galyean and Natalia Roush are part of The Home Solutions Team at Realty Austin

Susan Galyean and Natalia Roush each bring diverse backgrounds and skill sets to the Home Solutions Team; but they are united by their dedication to superior client service and commitment to mastery of the ever-evolving Central Texas real estate landscape. Over 50 years of experience in different facets of residential real estate, constant expansion of their expertise through advanced education and industry designations and attention to daily and monthly changes in the local market allow them to provide the most current advice and the most professional advocacy for their clients.

Susan Galyean is a native Texan, born and raised south of San Antonio, educated at Rice University in Houston and an Austinite since 1985. With a background in communication and education, previous experience in both adolescent and adult education and a stint in technology sales, she approaches real estate as an educator and consultant by helping clients analyze their needs and wants and working toward an appropriate solution to meet them. Susan constantly looks for new ways to expand her knowledge base in ways that will directly benefit the buyers and sellers she represents. For example, she has recently earned designations as a “Green” REALTOR from the National Association of REALTORS which allows for more effective representation of green builders and buyers of homes using green technology.

After spending her early years in Russia where she was born, Natalia Roush moved to Germany where she spent her teen years and then met her California-born and raised future husband, Darrin. Darrin and Natalia have called Austin home since 1992, and Natalia has been working in the Austin real estate industry since 1996, when she began working with a local homebuilder. After several years of working on-site as a builder’s representative, Natalia obtained her Texas real estate license and branched out into different types of properties. Diverse and multifaceted, Natalia speaks several languages including Russian, Ukranian and German. Her experiences living and working in Asia, Europe and the U.S. enable her to relate well to people from many different backgrounds.

Susan and Natalia enjoy working together to provide top-notch service for their clients. The combination of their unique abilities and positive attitudes make them a cohesive team that you will enjoy working with from start to finish in your next real estate transaction.

Milestones

  • Realty Austin Diamond Club $10M+ Top Producer 2017

October 2018

"Surround yourself with a network of quality people" was perhaps the best advice I received as a young man, and I have prospered because of it. Susan Galyean has been a valued member of my group of "quality people" for decades, and for this I am grateful. By actively listening, Susan invariably understands not only my needs but the needs of those across the table as well. By remaining focused on "what's important" to each person, Susan consistently negotiates a surprisingly sweet deal. Once you've worked with Susan Galyean, you'll appreciate having her on your team, as much as I appreciate having her on mine.

Brent H.

October 2018

Natalia Roush, whose efforts made the purchase of our wonderful house Cedar Park, Ranch at Brushy Creek, by my children possible. The purchase transaction was on the brink of collapse for many different reasons, e.g. constantly changing dates of the house’s commissioning, delays in transfer of our payments by the bank. All the problems were solved with the assistance of our dear Realtor Natalia.

It is impossible to overestimate her input to the formalization of documents closing the transaction and Natalia’s commitment to our financial interest. We appreciate her time devoted to detailed clarification of particulars of real estate taxation in Texas to every member of our family. We thank Natalia for recommendations on the involvement of the house commissioning inspector, specialists on wardrobe furnishing, window arrangement and many more seemingly minor but highly important issues for our family with two little children.

Elizaveta Nikolaeva

July 2018

I used Susan Galyean as my Realtor, and she was absolutely amazing. She was very attentive to what I was looking for and mindful of my price point. Moreover, we ran into wall after wall with the closing, and she stayed so calm and reassuring. She is getting her wings of patience! I highly recommend Susan.

Norma Mahony

July 2018

Natalia Roush took the time to show us many properties until we found one home that both the farmer and the city lady could agree to call our new home. Thank you so much, Natalia and Realty Austin.

Earl Jensen

June 2018

When we decided to sell our house in Austin, I asked for a recommendation from one of our Facebook groups. Our problem was that we do not live in Texas. We needed the house to be repaired and sold and needed help with finding the right contractors and materials. Someone recommended Natalia Roush to us. That was our luckiest day! Natalia was our eyes and ears in Texas. She negotiated the costs of the jobs, found us reliable contractors that did an excellent job in replacing a roof, vanities, fixtures, appliances, painted the whole house, cleaned up the yard and much more. Natalia saved us a lot of money as she treated our property as her own. On top of that, Natalia negotiated the top sale price and was walking us through every step of the closing process. I don't know what we would've done without her. If you are looking for a top-notch Realtor with impeccable professional ethics, you found her, Natalia Roush! Thank you, Natalia!!

Irene N.

June 2018

Natalia Roush took the time to show us many properties until we found one that both the farmer and the city lady could agree to call our new home. Thank you so much for helping us out.

Earl Jensen

January 2018

In the interest of full disclosure, I am a certified builder and also a professional Inspector and I recently purchased a newly constructed home and personally requested Natalia to represent me. I have had the opportunity to work with her directly as an inspector and have seen her in action fighting tooth and nail for her clients with expertise and a deliberateness often not found in this market.

As a Buyer, I knew I wanted her to represent me in what I knew was potentially going to be a difficult transaction. The process was not without challenge but Natalia's skill as a negotiator and as an advocate for her client was pivotal in my negotiation and my contract going forward.

Having the personal experience of dealing with real estate agents daily and within a 60 mile radius of Austin, I can unequivocally state Natalia's attention to detail, her personal effort to attend meetings to make sure things were as advertised even when I told her I had things under control was more than I have personally witnessed and sincerely appreciated.

Without Natalia's skill set I can say there were a few times when my contract could have easily terminated but she maintained equanimity and was able to work through the rough patches with the builder in the negotiations and bring my contract to a close.

If you are looking for an agent that is going to be your advocate and not solely interested in making a deal to get a commission you need to seriously consider contacting Natalia.

Her consideration of her clients best interest regardless of closing a deal is paramount and is also a rarity in this current real estate market of agents simply trying to close, collect a check and move on to the next buyer. Well done Natalia!

Glen Davis

January 2018

Natalia was an awesome Realtor! The buyers of our home in Houston had come complicated loan issues, due to their home flooding in hurricane Harvey. Natalia went way above and beyond to hold everything together on this end while we waited through several setbacks on the other end. My husband and I are new to Austin and had no idea what area we wanted to move to. Natalia was great at listening to us and narrowing down neighborhoods that fit our checklist! We couldn't be happier with our new home. We could have never found it on our own and without Natalia's tireless efforts to find us the perfect place. I would definitely recommend Natalia to anyone and will not hesitate to call her again if we ever need to relocate again!

Cindy Frohling

October 2017

Maybe I'm biased, but I have known Natalia for a very long time, so when it was time for me to buy my first house, I knew that I was going to work with her. Throughout the whole process, she was knowledgeable, helpful, understanding, and incredibly accommodating to fit within my schedule. Even as a long time friend, she still went above and beyond what I expected. I never once got the feeling that she was giving me special treatment because of our friendship. I truly believe Natalia treats every one of her clients with the same kind of trust and warmth. I plan to recommend her to all my friends who plan to buy or sell a house!!

Mina Neale

October 2017

Natalia Roush is a brilliant, passionate, knowledgeable person with exceptional integrity and most kind heart. It is an honor to know someone like Natalia. My experience with Natalia started a few years back when Natalia helped me to buy a fantastic house in Austin. Natalia is a perfectionist. With her incredible dedication and thoughtfulness, she found and negotiated the best deal for the home I loved. With a twist of fate, I needed to relocate. Natalia helped me to find good tenants. Not only that, it has been many times since I moved, where I was in a deep need for help to fix some house problems or find better insurance. Natalia is always on the move, but never too busy to help, give advice and stay in touch. The world is a better place, because of people like Natalia.

Svetlana Kostikova

September 2017

We commend Natalia for her excellent assistance in guiding us through the home buying experience. She made a difficult process as easy as possible for us. Natalia went above and beyond just being an agent through her empathy and compassion. She was always available to answer any questions, showed us homes and most importantly coordinated the efforts of all the parties involved. We consider her not just a business contact but a friend. We give Natalia ten out of ten points!

Michael Heinricy

May 2017

Natalia was excellent! Super friendly and stayed on top of everything. I was a first time home buyer and couldn't be happier. The process was smooth and quick. The communication, professionalism, and efficiency throughout the whole process was above and beyond, and because of Natalia, we are now proud homeowners. Thanks once again, we are so grateful for her service!

Larry and Elena Barnes

March 2017

I recently worked with Natalia Roush and as a former Realtor, I was a tough critic. I loved Natalia! She was referred to me by my Godparents, who had used her several times in the past, on both sides of the deal. She did not disappoint. She is a wonderful communicator, very observant of your priorities, very willing to make sure you find the property that suits you. She is a pleasure to work with. I can't say enough good things about her. I will use her next time, and I will refer her to everyone. Natalia was outstanding: 5 stars!!! I would give her 10!!

Diana Welsch

November 2016

Natalia Roush is just amazing! She helped us to sell our old house and purchase a beautiful new home! Attention to details and a lot of experience in real estate makes Natalia the best agent!! We will feel comfortable referring Susan and Natalia to your friends and family.

Vera Kriger, Google Review

October 2016

Susan sold my house and helped us find a new house in Marble Falls. She is very knowledgeable in the house selling and buying. She helped guide us in the right direction and listen to our needs in a home. She was very professional and kind. I will recommend her to any of my friends.

Jnel Salinas

July 2016

Natalia was great and she was super helpful to work with as a Realtor. She must have shown me thirty homes before we finally found one that accepted my offer. She was diligent finding me the perfect home and was also very knowledgeable. I would definitely recommend her to family and friends.

Jacob Brown

July 2016

Natalia Roush has represented Geri and me for two home sales in Austin and one purchase in Georgetown. She also helped us find good renters while we waited for the market to be ripe for a sale. In each case, she carefully researched the market and offered thorough guidance for the transaction. We recommend her to all our friends.

Gregory Farman

June 2016

My experience with Susan and Natalia was exceptional. Did not see or hear from Natalia a lot but did hear from Susan. I could not ask for a more attentive person to handle my Real Estate business. She kept me informed on every step that was taken and helped with things that needed updating.

I would recommend them to anyone needing a Realtor.

Mary Chappell

May 2016

Just wanted to say big thank you for all the advice you gave us regarding our house in Amarillo. Finally, we sold that house in March. It has been about a month since then, still unable to believe it is finally sold. THANK YOU!

Alex Protyagov

November 2015

I am sincerely and deeply grateful for all things Natalia and Susan did for me in fulfilling my dream: acquiring my own place to live, for the first time in my life. Natalia was very honest and tactful and very patient with me, carefully guiding me and giving me priceless advises and suggestions and referrals (inspections, mortgage specialists etc) during the whole process. I am sorry I did not get to meet with Susan personally, but I know she was working together with Natalia, they were consulting and helping each other to get the best result for me. What a team of professionals and just merely nice people they are! Without a doubt, if I am presented a chance I will recommend the "super team" Natalia and Susan to anyone I know.

Natalia and Susan, thank you very much for your terrific work and dedication!

Elena Rhoads

November 2015

I am sincerely and deeply greatful for all things Natalia and Susan did for me in fulfilling my dream: acquiring my own place to live, for the first time in my life. Natalia was very honest and tactfull and very patient with me, carefully guiding me and giving me priceless advises and suggestions and referrals (inspections, mortgage specialists etc) during the whole process. I am sorry I did not get to meet with Susan personally, but I know she was working together with Natalia, they were consulting and helping each other to get the best result for me. What a team of professionals and just merely nice people they are! Without a doubt, if I am presented a chance I will recommend the "super team" Natalia and Susan to anyone I know.

Natalia and Susan, thank you very much for your terrific work and dedication !

Elena Rhoads

October 2015

I have been working with Natalia Roush before, that’s why I contacted her again when I had to sell my property in Austin. And, the same as before, Natalia took care of me. When working with Natalie, I know that I am in good hands, and I don’t need to worry about any details, processes, paperwork. Everything is taken care by Natalia to the last detail.

I hope to work with Natalia in the future.

Anna Stepanenko

September 2015

Natalia was the best person I could get to help us find a home for us and educate us on various aspects of home buying. She really took care of us and went beyond helped us in many ways. She made this journey much more comfortable for us by taking all burden on herself. We are really obliged to her for whatever she did for us. All my contacts already know about her and when chance comes they would want her to help them too.

Rajiv

August 2015

They have been great!

Sergey Yermolenko

June 2015

I’m not new on real estate market. I own property in California. I bought my first property there in 2002 and sold it in 2004. I bought my current property in 2001. I had property in Canada from 2008 till 2014. That means I have had a pretty wide experience working with real estate agents. But I can say, this is my first time I worked with an agent such as Natalia. She takes the case very personally, helps her client to deal with wide range of difficulties. She is the best agent I have ever met. She has a great personality and internal wisdom and patience. Natalia is very knowledgeable agent, she had to explain to me everything about Austin. She was able to convince me to look at property in different neighborhoods, despite my intention to buy in South Austin or Downtown. I think Realty Austin is very lucky to have Natalia on their side. I would definitely recommend her to anybody who would like to purchase property in Austin.

Alex Neduva

April 2015

Let us express our sincere gratitude to Natalia for her hard work and outstanding help with selling our house! From the very beginning up to the end of this whole transaction we were so much impressed by her professionalism, attention to details and dedication to the excellence! We wish her all the best in her professional career and in personal life!

We will be glad to tell anyone that Natalia is the best Real Estate agent in Austin!

Looking forward to closing on our Palisades house with the same level of excellence!

Thank you very much Natalia!

Alan and Tanya

March 2015

Susan Galyean is the true meaning of being an advocate for her clients. Her wealth of knowledge, social network, and varied areas of expertise have been a blessing. Our family has partnered with Susan during the different levels of our real estate needs. She made the normally daunting and stressful task of relocating a family bearable for us. Susan worked with our relocation company to make sure everything went smoothly. She took our extensive list of needs and concerns and was able to find us the perfect rental home in our desired location, while also going through a custom home build. Susan has been crucial in the first custom construction of our dream home in the community of Belvedere on Hamilton Pool Road. We were able to access her expansive network of architects, custom builders, and financial institutions, whom she all has incredible relationships with. Her dedication to extensive research helped us put together the best team from her network. Susan was always available to answer any questions, big or small, and was very thorough in the process. She continues to play a vital role during our home build, whether it is being a sounding board for design ideas, keeping us on budget, making informed decisions, or helping us resolve any bumps in the road. We will always recommend Susan Galyean for any real estate needs, because she is simply the best in Texas!

Joanna and Robert Hucik

January 2015

Natalia R. is the most professional real estate agent ever! I value her passion and her honesty and the complete dedication to her work. She is truly phenomenal! Most of the time I was out of state, but Natalia was making sure that I am aware of everything that is happening with my house. She was my eyes and my ears in Austin. She is also absolutely amazing person and it was such a pleasure to deal with her!

Tatiana B., Yelp Review

December 2014

Natalia Roush is the most amazing and dedicated realtor you can hope for! A friend recommended her to us, and we also recommended her to our parents. We would recommend her to anyone who needs a realtor. She is passionate about her job and cares for her clients!

Sarah

November 2014

Only met Susan once but she was very pleasant and her advice was very helpful. As for Natalia, she believed in us and our property more than we did. She walked us through the entire process and went out of her way to meet with us to make sure we filled out all the paper work correctly. Natalia is very knowledgeable and on top of what the market is doing. We will refer her to anyone we know that is trying to sell or buy a home. We pray blessings over her and her business.

Daniel

May 2014

I want to express my soul admiration and deep gratitude to Natalia and Susan for such dedicated and professional work that they showed towards my family. From the very beginning (home search) and until the end (closing), we felt totally under "reliable shoulder" from Susan and Natalia. I and my family wholeheartedly recommend them as the best consultants we gave met in our life. Just perfect!!!

Vladimir

April 2014

I can not begin to tell you how satisfied I am with Susan and Natalia and their knowledge of the real estate market as a whole. Truth be told, using the term “satisfied” falls below my level of appreciation, gratitude, expectations and overall experience.

I’ve known Natalia for perhaps 6-7 years and anytime I think about who to call regarding rental, purchase or selling of any home, condo or apartment, she and Susan are always my first and only choice. Albeit I promised last time, I wont be selling again... I did... and contacted the only team I knew would offer the best service.

The fact that Austin has grown to the capacity that it has, that made the opportunities for someone of my financial status very limited. They worked tirelessly, well into 9:30 at night sometimes and I even recall some early morning texts at 6 am, even if it was to just tell me they would get back to me or had an immediate answer. Always, and I mean ALWAYS prompt, courteous, professional and not just friendly but nearly family with their unending concern for my well being.

Their honestly, work ethic and desire to have my best interest at heart were of the utmost importance to the both of us. Sometimes we didn’t see eye to eye on prospects, but together we sorted out the differences and ultimately made the best choice for us both.

If you are ever looking for the perfect agents to meet your real estate needs, look no further! You have come to the best and last place needed to look. Thank you to Natalia and Susan for all they do! Their motto should be, making everyone a happy homeowner, one house at a time!

Wendy L. Gray

Displaying 4 out of 4 results. Listings updated 9 minutes ago.
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4001 Crystal Water Cv - MLS# 9884924
  • $650,000
  • Active
  •  
  • MLS® #: 9884924 
  • Travis Country
  • 4001 Crystal Water Cv
  • Austin, TX 78735
  •   4 BD 3 BA 3389 Sq Ft 0.2 AC
  • Residential
Office: Realty Austin
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8109 Cobblestone - MLS# 8593903
  • $3,300
  • Active
  •  
  • MLS® #: 8593903 
  • Travis Country West
  • 8109 Cobblestone
  • Austin, TX 78735
  •   4 BD 3 BA 3323 Sq Ft 0.22 AC
  • Rental
Office: Realty Austin
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11600 Sewickley Ct - MLS# 1626528
  • $1,900
  • Active
  • Contingent Contract
  • MLS® #: 1626528 
  • Avery Ranch
  • 11600 Sewickley Ct
  • Austin, TX 78717
  •   3 BD 3 BA 1814 Sq Ft 0.17 AC
  • Rental
Office: Realty Austin
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4400 Hookbilled Kite - MLS# 6244214
  • $575,000
  • Pending
  • Taking Backups
  • MLS® #: 6244214 
  • Falconhead
  • 4400 Hookbilled Kite
  • Austin, TX 78738
  •   4 BD 3 BA 2950 Sq Ft 0.26 AC
  • Residential
Office: Realty Austin
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Displaying 24 out of 742 results. Listings updated 9 minutes ago.
Price, High to Low
17700 Flagler Dr - MLS# 2767897
  • $1,767,500
  • Sold
  •  
  • MLS® #: 2767897 
  • Belvedere
  • 17700 Flagler Dr
  • Austin, TX 78738
  •   5 BD 8 BA 6350 Sq Ft 1.74 AC
  • Residential
  • Seller Represented
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8320 Verde Mesa Cv - MLS# 7339220
  • $1,140,000
  • Sold
  •  
  • MLS® #: 7339220 
  • Belvedere
  • 8320 Verde Mesa Cv
  • Austin, TX 78738
  •   5 BD 5 BA 4423 Sq Ft 1.25 AC
  • Residential
  • Seller Represented
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8324 Verde Mesa Cv - MLS# 7176005
  • $1,100,000
  • Sold
  •  
  • MLS® #: 7176005 
  • Belvedere
  • 8324 Verde Mesa Cv
  • Austin, TX 78738
  •   5 BD 5 BA 4526 Sq Ft 1.21 AC
  • Residential
  • Seller Represented
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17217 Flagler Dr - MLS# 6781305
  • $1,010,000
  • Sold
  •  
  • MLS® #: 6781305 
  • Belvedere
  • 17217 Flagler Dr
  • Austin, TX 78738
  •   4 BD 4 BA 3832 Sq Ft 1.31 AC
  • Residential
  • Seller Represented
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1606 Lipan Trl - MLS# 4142432
  • $775,000
  • Sold
  •  
  • MLS® #: 4142432 
  • Austin Lake Hills
  • 1606 Lipan Trl
  • Austin, TX 78733
  •   4 BD 4 BA 2873 Sq Ft 0.37 AC
  • Residential
  • Seller Represented
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1604 Lipan Trl - MLS# 2063163
  • $740,000
  • Sold
  •  
  • MLS® #: 2063163 
  • Austin Lake Hills
  • 1604 Lipan Trl
  • Austin, TX 78733
  •   4 BD 3 BA 2702 Sq Ft 0.31 AC
  • Residential
  • Seller Represented
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11901 Alpheus Ave - MLS# 8939924
  • $679,000
  • Sold
  •  
  • MLS® #: 8939924 
  • Duval Villas
  • 11901 Alpheus Ave
  • Austin, TX 78759
  •   4012 Sq Ft 0.16 AC
  • Multi-Family
  • Seller Represented
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3609 Doe Trl - MLS# 9873740
  • $660,000
  • Sold
  •  
  • MLS® #: 9873740 
  • Westwood Park
  • 3609 Doe Trl
  • West Lake Hills, TX 78746
  •   2676 Sq Ft 0.42 AC
  • Multi-Family
  • Seller Represented
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