Susan Galyean

Susan Galyean

REALTOR®

Susan is part of The Home Solutions Team at Realty Austin with Natalia Roush.

Personal Philosophy

"We make a living by what we get, but we make a life by what we give." — Winston Churchill

Susan’s clients benefit directly from her commitment to lifetime learning and continual improvement in both her personal and professional lives. As a perpetual student, teacher, writer and mentor, Susan approaches real estate the way she approaches everything else in life . . . “figure out what you don’t know, find a way to learn it and then share it in order to help enrich other people’s lives”. She judges her personal success by how confidently her clients use the expertise she shares to make sound decisions about purchasing and selling residential and investment real estate.

Experience

Ever since starting her real estate career in Austin in 1986, Susan has been a full-time REALTOR®, helping clients with personal and investment real estate transactions throughout Central Texas. She is experienced with all types of single family properties including condos, garden homes and homes on acreages. Susan has guided clients through the custom home building process, working with some of Austin’s finest architects and custom builders. In addition, Susan has earned a “Green” designation from the National Association of REALTORS and has worked on several projects with clients building more energy efficient, sustainable homes.

Her expertise also includes many different types of transactions including homesite selection and financing, renovation projects (fix & flips), construction roll-overs for custom home clients, and 1031 exchange transactions for investors. Several investor clients routinely add to their stable of single family and duplex properties as a part of their retirement strategies.

Background & Education

  • Native Texan, raised in Pearsall, TX
  • Bachelor of Arts, Rice University 1974
  • Master of Arts, Rice University 1976
  • Taught at Cy-Fair High School 1976 to 1980
  • Technical writer & trainer for Fortune 500 companies 1979 to 1982
  • Married to husband, David 1982
  • Sold computers to Fortune 500 companies 1982 to 1985
  • Austin REALTOR since 1985
  • Member Riverbend Church since 1986, Riverbend Chorale member since 2005
  • Sponsored first International Adoption Kidsave program in Austin in 2000
  • Adopted daughters, Natasha Michelle and Nina Nicole, from Krasnador, Russia in December, 2000

Professional Recognition & Designations

  • Platinum Top 500 REALTORS® 2018, 2019
  • Realty Austin Diamond Club $10M+ Top Producer 2017, 2018
  • GRI – Graduate Realtor Institute
  • E-Pro – National Association of REALTORS certification
  • Certified Relocation Specialist
  • Green Designation – National Association of REALTORS
  • CNE – Certified Negotiation Expert
  • Capital Area Home Builders’ Realtor of the Year finalist
  • Austin Business Journal Top 50 Residential REALTORS 2000
  • RE/MAX Hall of Fame Award
  • Co-owner of a local Avalar franchise 2012 & 2013
  • Five Star Professional Award 2013 (featured in Texas Monthly magazine)

October 28 2019

Susan Galyean is amazing. She helped us stage our home, get it on the market, and sold relatively quickly. Any Realtor should do those things. Susan, though, went above and beyond. She brought her daughter over in the Texas heat, and they planted flowers and spread mulch. They knew I was overwhelmed, and they did what needed to be done. Susan met the AC repairman at the house when I couldn't be there. She brought items from her home that she thought would look nice for staging at our home while it was for sale. I really believe that I might not have made it through the process if I had used a different Realtor.

Chris Ziebell

September 18 2019

It was our first experience of buying a house, and Natalia did a great job helping us throughout the process. She was very thorough and attentive, always available for us, leaving no questions unanswered. We will gladly recommend her to our friends shall they need an excellent real estate agent who cares.

Anton and Alina Kupenko

August 20 2019

Great service and attention to detail! Natalia Roush was phenomenal! She has worked hard to find us the perfect home. Thanks so much, Natalia and Realty Austin!

David Barr

July 3 2019

Ms. Susan Galyean is a consummate professional. Always gracious in thought and action. Susan went above and beyond the call of duty to help us sell our home in the shortest time for the highest dollar. If you want to buy or get your home sold, ask Susan to help you. When we asked Susan to help us sell our home, she took the time and effort to explain and educate on the comparable sales and comps in our market before engaging us as clients. This was MOST helpful in establishing the right pricing, staging, and positioning our home to reach the most comprehensive market.

The buyer and buyer’s agents whom we worked with to buy our home were neither the easiest nor the most enjoyable people to work with. A simple sale was unduly complicated with a daisy chain of events affecting timing and closing. This was further complicated with the buyer and buyer’s agents not being forthcoming and transparent. Susan also gave up weekends on short notice to help research and assemble information for the buyer acting on incorrect feedback.

With a steady hand and a calm demeanor, Susan carefully sifted and sorted through the irrelevant information the buyer’s agent presented to us to advise and encourage us to gently push back on the buyer’s unfounded fears and unrealistic expectations. Beyond the excellent paperwork, leading to a smooth transaction, resulting in an on-time close, Susan has a heart of gold. Her clients are her friends, and she treats me like family. Susan wears the softest white gloves to hold my hand to close, but I am also mindful of the iron fist inside the glove always ready to protect me and look out for my best interest.

William Teh

June 14 2019

Natalia was a pleasure to have as my real estate agent. Natalia never left any questions unanswered and always responded promptly. I would highly recommend her as you will save thousands as well as receive the best service any agent can provide.

Oleh Olekshii

April 1 2019

We were very pleased with the work of Natalia Roush. Natalia is a very qualified and knowledgeable specialist. She is very responsible and very sociable person. Natalia took into account all our wishes. We thank a lot for all of her hard wor, and we will recommend Natalia to others with pleasure.

Светлана Харевич

April 1 2019

Thanks, to Realty Austin for helping us to find the home of our dreams! Especially to Natalia Roush, we couldn't have done it without her! We highly recommend Natalia and Realty Austin.

Zarina Kostrytsia

April 1 2019

Although we had a long relationship with our previous agent, selling and buying three homes over the last few years, we didn’t realize what an outstanding agent looks like until working with Susan. From our first meeting through the closing, Susan consistently impressed us with her professionalism and attention to detail. Her willingness to give 200% to our transaction was unprecedented to us. When we told her how impressive her work ethic was, she explained that she treats all her clients the same. This willingness to go above and beyond was appreciated and made this transaction a pleasure. We have told many friends about Susan’s efforts on our behalf and look forward to sharing that with many others in the future.

Michael and Deede

April 1 2019

As far as our experience with Realty Austin, and especially Natalia, things went great! Natalie has become a personal friend of ours as she has helped us both buy and sell two houses over the past ten years. She goes the extra mile to make sure everything is covered both before listing, during the listing and going through the sale. Natalia has a great ability to negotiate with the buyer/seller, and she brings comfort to a situation that sometimes can be uncomfortable. We appreciate everything Natalia has done for us over the years, and I would recommend her to anyone who is looking to both buy or sell a house. There are not many times where you get to call your realtor your friend, but with Natalia, we have the privilege to do both.

Jeremy Kolenovsky

March 1 2019

Natalia Roush is an extremely responsible and helpful person. My family got our dream house with her help. We really appreciate her efforts and highly recommend Natalia and Realty Austin.

Andrey Babkov

October 1 2018

"Surround yourself with a network of quality people" was perhaps the best advice I received as a young man, and I have prospered because of it. Susan Galyean has been a valued member of my group of "quality people" for decades, and for this I am grateful. By actively listening, Susan invariably understands not only my needs but the needs of those across the table as well. By remaining focused on "what's important" to each person, Susan consistently negotiates a surprisingly sweet deal.

Once you've worked with Susan Galyean, you'll appreciate having her on your team, as much as I appreciate having her on mine.

Brent H.

October 1 2018

Natalia Roush, whose efforts made the purchase of our wonderful house Cedar Park, Ranch at Brushy Creek, by my children possible. The purchase transaction was on the brink of collapse for many different reasons, e.g. constantly changing dates of the house’s commissioning, delays in transfer of our payments by the bank. All the problems were solved with the assistance of our dear Realtor Natalia.

It is impossible to overestimate her input to the formalization of documents closing the transaction and Natalia’s commitment to our financial interest. We appreciate her time devoted to detailed clarification of particulars of real estate taxation in Texas to every member of our family. We thank Natalia for recommendations on the involvement of the house commissioning inspector, specialists on wardrobe furnishing, window arrangement and many more seemingly minor but highly important issues for our family with two little children.

Elizaveta Nikolaeva

July 1 2018

I used Susan Galyean as my Realtor, and she was absolutely amazing. She was very attentive to what I was looking for and mindful of my price point. Moreover, we ran into wall after wall with the closing, and she stayed so calm and reassuring. She is getting her wings of patience! I highly recommend Susan.

Norma Mahony

July 1 2018

Natalia Roush took the time to show us many properties until we found one home that both the farmer and the city lady could agree to call our new home. Thank you so much, Natalia and Realty Austin.

Earl Jensen

June 1 2018

When we decided to sell our house in Austin, I asked for a recommendation from one of our Facebook groups. Our problem was that we do not live in Texas. We needed the house to be repaired and sold and needed help with finding the right contractors and materials. Someone recommended Natalia Roush to us. That was our luckiest day! Natalia was our eyes and ears in Texas. She negotiated the costs of the jobs, found us reliable contractors that did an excellent job in replacing a roof, vanities, fixtures, appliances, painted the whole house, cleaned up the yard and much more. Natalia saved us a lot of money as she treated our property as her own. On top of that, Natalia negotiated the top sale price and was walking us through every step of the closing process. I don't know what we would've done without her. If you are looking for a top-notch Realtor with impeccable professional ethics, you found her, Natalia Roush! Thank you, Natalia!!

Irene N.

June 1 2018

Natalia Roush took the time to show us many properties until we found one that both the farmer and the city lady could agree to call our new home. Thank you so much for helping us out.

Earl Jensen

January 1 2018

Natalia was an awesome Realtor! The buyers of our home in Houston had come complicated loan issues, due to their home flooding in hurricane Harvey. Natalia went way above and beyond to hold everything together on this end while we waited through several setbacks on the other end. My husband and I are new to Austin and had no idea what area we wanted to move to. Natalia was great at listening to us and narrowing down neighborhoods that fit our checklist! We couldn't be happier with our new home. We could have never found it on our own and without Natalia's tireless efforts to find us the perfect place. I would definitely recommend Natalia to anyone and will not hesitate to call her again if we ever need to relocate again!

Cindy Frohling

December 1 2016

I have a family member who is very difficult to deal with because of an emotional disability. Susan Galyean and her team stepped in to help, and they never wavered in their desire to help us to find the perfect new home for us. I would expect that from any realtor, but Susan could see that I had my hands full, and she went above and beyond. The home we chose needed some work to be perfect, and she took care of arranging a pool company, and contractors, and others so that I could focus on getting the family moved. I think most realtors would have tried to interact with my difficult family member the least amount possible, but Susan contacted him regularly to find out what his needs are, and then she addressed them directly. She made the entire process better, and she even firmly negotiated the price with some of the contractors who served us.

Christopher Z., Yelp Review

October 1 2016

Susan sold my house and helped us find a new house in Marble Falls. She is very knowledgeable in the house selling and buying. She helped guide us in the right direction and listen to our needs in a home. She was very professional and kind. I will recommend her to any of my friends.

Jnel Salinas

June 1 2016

My experience with Susan and Natalia was exceptional. Did not see or hear from Natalia a lot but did hear from Susan. I could not ask for a more attentive person to handle my Real Estate business. She kept me informed on every step that was taken and helped with things that needed updating.

I would recommend them to anyone needing a Realtor.

Mary Chappell

August 1 2015

They have been great!

Sergey Yermolenko

March 1 2015

Susan Galyean is the true meaning of being an advocate for her clients. Her wealth of knowledge, social network, and varied areas of expertise have been a blessing. Our family has partnered with Susan during the different levels of our real estate needs. She made the normally daunting and stressful task of relocating a family bearable for us. Susan worked with our relocation company to make sure everything went smoothly. She took our extensive list of needs and concerns and was able to find us the perfect rental home in our desired location, while also going through a custom home build. Susan has been crucial in the first custom construction of our dream home in the community of Belvedere on Hamilton Pool Road. We were able to access her expansive network of architects, custom builders, and financial institutions, whom she all has incredible relationships with. Her dedication to extensive research helped us put together the best team from her network. Susan was always available to answer any questions, big or small, and was very thorough in the process. She continues to play a vital role during our home build, whether it is being a sounding board for design ideas, keeping us on budget, making informed decisions, or helping us resolve any bumps in the road. We will always recommend Susan Galyean for any real estate needs, because she is simply the best in Texas!

Joanna and Robert Hucik

July 1 2014

Susan is the most professional real estate agent I have ever worked with. I will not work with anyone else!

Scott Cain

July 1 2014

My husband and I have purchased and sold homes with Susan as our agent. She has always done an excellent job, very professional in every way. Whether she is working as our buyer's or seller's agent she has always gone the extra mile to make sure her clients are protected in every way. Her years of experience and her attention to detail as well as her ability to think outside the box when needed is a definite asset. She is the best.

Janine Ray

May 1 2014

I want to express my soul admiration and deep gratitude to Natalia and Susan for such dedicated and professional work that they showed towards my family. From the very beginning (home search) and until the end (closing), we felt totally under "reliable shoulder" from Susan and Natalia. I and my family wholeheartedly recommend them as the best consultants we have met in our life. Just perfect!!!

Vladimir

April 1 2014

I can not begin to tell you how satisfied I am with Susan and Natalia and their knowledge of the real estate market as a whole. Truth be told, using the term “satisfied” falls below my level of appreciation, gratitude, expectations and overall experience.

I’ve known Natalia for perhaps 6-7 years and anytime I think about who to call regarding rental, purchase or selling of any home, condo or apartment, she and Susan are always my first and only choice. Albeit I promised last time, I wont be selling again... I did... and contacted the only team I knew would offer the best service.

The fact that Austin has grown to the capacity that it has, that made the opportunities for someone of my financial status very limited. They worked tirelessly, well into 9:30 at night sometimes and I even recall some early morning texts at 6 am, even if it was to just tell me they would get back to me or had an immediate answer. Always, and I mean ALWAYS prompt, courteous, professional and not just friendly but nearly family with their unending concern for my well being.

Their honestly, work ethic and desire to have my best interest at heart were of the utmost importance to the both of us. Sometimes we didn’t see eye to eye on prospects, but together we sorted out the differences and ultimately made the best choice for us both.

If you are ever looking for the perfect agents to meet your real estate needs, look no further! You have come to the best and last place needed to look. Thank you to Natalia and Susan for all they do! Their motto should be, making everyone a happy homeowner, one house at a time!

Wendy L. Gray

Displaying 11 out of 11 results. Listings updated 14 minutes ago.
Price, High to Low
5903 Median Rd - MLS# 2380612
  • $650,000
  • Active
  •  
  • MLS® #: 2380612 
  • Hudson Bend Colony
  • 5903 Median Rd
  • Austin, TX 78734
  •   3 BD 4 BA 2296 Sq Ft 0.67 AC
  • Residential
Office: Realty Austin
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11438 Morning Glory Trl - MLS# 7203127
  • $379,000
  • Active
  •  
  • MLS® #: 7203127 
  • Village 21 At Anderson Mill
  • 11438 Morning Glory Trl
  • Austin, TX 78750
  •   4 BD 3 BA 2439 Sq Ft 0.16 AC
  • Residential
Office: Realty Austin
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304 N Frontier Ln - MLS# 8915251
  • $675,000
  • Pending
  • Taking Backups
  • MLS® #: 8915251 
  • Ranch At Brushy Creek
  • 304 N Frontier Ln
  • Cedar Park, TX 78613
  •   5 BD 4 BA 4194 Sq Ft 0.36 AC
  • Residential
Office: Realty Austin
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332 Logan Ranch Rd - MLS# 8426307
  • $595,000
  • Pending
  •  
  • MLS® #: 8426307 
  • Logan Ranch
  • 332 Logan Ranch Rd
  • Georgetown, TX 78628
  •   4 BD 4 BA 3685 Sq Ft 5.03 AC
  • Residential
Office: Realty Austin
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10603 Londonshire Ln - MLS# 3944137
  • $430,000
  • Pending
  •  
  • MLS® #: 3944137 
  • Circle C Ranch
  • 10603 Londonshire Ln
  • Austin, TX 78739
  •   4 BD 2 BA 2050 Sq Ft 0.16 AC
  • Residential
Office: Realty Austin
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Displaying 24 out of 619 results. Listings updated 14 minutes ago.
Price, High to Low
17700 Flagler Dr - MLS# 2767897
  • $1,767,500
  • Sold
  •  
  • MLS® #: 2767897 
  • Belvedere
  • 17700 Flagler Dr
  • Austin, TX 78738
  •   5 BD 8 BA 6350 Sq Ft 1.74 AC
  • Residential
  • Seller Represented
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8320 Verde Mesa Cv - MLS# 7339220
  • $1,140,000
  • Sold
  •  
  • MLS® #: 7339220 
  • Belvedere
  • 8320 Verde Mesa Cv
  • Austin, TX 78738
  •   5 BD 5 BA 4423 Sq Ft 1.25 AC
  • Residential
  • Seller Represented
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8324 Verde Mesa Cv - MLS# 7176005
  • $1,100,000
  • Sold
  •  
  • MLS® #: 7176005 
  • Belvedere
  • 8324 Verde Mesa Cv
  • Austin, TX 78738
  •   5 BD 5 BA 4526 Sq Ft 1.21 AC
  • Residential
  • Seller Represented
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9505 Prince William - MLS# 2470300
  • $1,025,000
  • Sold
  •  
  • MLS® #: 2470300 
  • Westminster Glen
  • 9505 Prince William
  • Austin, TX 78730
  •   6 BD 5 BA 5294 Sq Ft 1.31 AC
  • Residential
  • Seller Represented
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17217 Flagler Dr - MLS# 6781305
  • $1,010,000
  • Sold
  •  
  • MLS® #: 6781305 
  • Belvedere
  • 17217 Flagler Dr
  • Austin, TX 78738
  •   4 BD 4 BA 3832 Sq Ft 1.31 AC
  • Residential
  • Seller Represented
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1606 Lipan Trl - MLS# 4142432
  • $775,000
  • Sold
  •  
  • MLS® #: 4142432 
  • Austin Lake Hills
  • 1606 Lipan Trl
  • Austin, TX 78733
  •   4 BD 4 BA 2873 Sq Ft 0.37 AC
  • Residential
  • Seller Represented
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14420 Heron Bay Cv - MLS# 3619526
  • $775,000
  • Sold
  •  
  • MLS® #: 3619526 
  • The Heights / Spillman Ranch
  • 14420 Heron Bay Cv
  • Austin, TX 78738
  •   5 BD 4 BA 4279 Sq Ft 0.4 AC
  • Residential
  • Seller Represented
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1604 Lipan Trl - MLS# 2063163
  • $740,000
  • Sold
  •  
  • MLS® #: 2063163 
  • Austin Lake Hills
  • 1604 Lipan Trl
  • Austin, TX 78733
  •   4 BD 3 BA 2702 Sq Ft 0.31 AC
  • Residential
  • Seller Represented
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11901 Alpheus Ave - MLS# 8939924
  • $679,000
  • Sold
  •  
  • MLS® #: 8939924 
  • Duval Villas
  • 11901 Alpheus Ave
  • Austin, TX 78759
  •   4012 Sq Ft 0.16 AC
  • Multi-Family
  • Seller Represented
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3609 Doe Trl - MLS# 9873740
  • $660,000
  • Sold
  •  
  • MLS® #: 9873740 
  • Westwood Park
  • 3609 Doe Trl
  • West Lake Hills, TX 78746
  •   2676 Sq Ft 0.42 AC
  • Multi-Family
  • Seller Represented
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4001 Crystal Water Cv - MLS# 9884924
  • $625,000
  • Sold
  •  
  • MLS® #: 9884924 
  • Travis Country
  • 4001 Crystal Water Cv
  • Austin, TX 78735
  •   4 BD 3 BA 3389 Sq Ft 0.2 AC
  • Residential
  • Seller Represented
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1602 Lipan Trl - MLS# 8949704
  • $610,000
  • Sold
  •  
  • MLS® #: 8949704 
  • Austin Lake Hills
  • 1602 Lipan Trl
  • Austin, TX 78733
  •   3 BD 3 BA 2320 Sq Ft 0.28 AC
  • Residential
  • Seller Represented
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