Michelle didn’t get into the real estate profession the traditional way. She spent 20 years in advertising agencies developing research and strategies for brands like The Home Depot, Walgreens, and Tabasco. As an Account Planner, her role within the agency was to be the ‘voice of the consumer’ during the strategic process through a deep understanding of people’s needs, goals, and dreams.
After years of talking to people from diverse backgrounds about what mattered to them most, having a happy home always topped the list. She also knows that finding the ‘right’ home is not always easy, and that ‘right’ isn’t defined the same way for everybody.
When she had the opportunity to pivot to a new career, she was driven to put her consumer research and strategy skills to better use: helping people confidently navigate the real estate journey. By patiently listening her clients’ needs and understanding what makes them unique, she digs in to find solutions. She empowers her clients with knowledge of the process and their options, helping them be more confident in their decisions.
Michelle strongly believes that clients aren’t transactions – they are people. People have families, hobbies, goals, and needs. People want a partner and an advocate for their needs. This is where Michelle thrives. That is why she has gained a reputation for being hands-on, responsive, diligent, and solution-oriented.
Michelle attended The University of Texas at Austin where she received both her Bachelor’s and Master’s degrees. When not with clients, she and her family can be found enjoying one of the many events unique to Austin, hiking their favorite greenbelt, or working on their yard at home.
It has been an absolute pleasure to work with Michelle. She helped me find a home in Austin extremely quickly and was very responsive and professional throughout the process. I would highly recommend her to anyone looking for a new home.
Michelle was great at customizing searches on our portal to help us locate potential houses. She was always quick to reply to inquiries, was very knowledgeable in the whole process and put us at ease when we started freaking out at times. We found our perfect house on the first trip out because of her diligent and insightful nature. She had scheduled four tours and we were able to see eight houses that day, one being the house we bought that was not even on our radar. She helped us through the financing process all the way through closing. After closing, she still gives us advice and referrals to reliable, affordable contractors for projects we want to do and stores with great deals. She played a major part in making the potentially very stressful process go quite smooth. We feel very lucky to have found Michelle and would recommend her to anyone looking for a new home.
I have bought several houses over the years and have worked with many realtors. I can say that without a doubt Michelle Dickens of Realty Austin/Audrey Pudder is the best ever. The words that come to mind immediately are Competent, Conscientious, and Caring (in no particular order). Michelle exhibited a great instinct throughout our buying process for what we wanted and what would be a "deal-breaker". If you are looking for a realtor who will really work to find exactly what you want, I highly recommend contacting Michelle. I'm sure she is equally great at helping you sell your home, though we were on the other end. We closed yesterday on the home we wanted.
Michelle was incredible from day one. She is very good and professional at what she does. Negotiated a very great contract, got me more in my deal than I was expecting. She went above and beyond to follow up at every phase of the process and being very responsive. Very fast with her work and always keep you updated. We love the house she helped us get. We are very happy and would recommend her to anyone looking for a home in Texas!
Michelle was such a delight to work with in all aspects of the process. She is very knowledgeable and was able to answer every question that I had, she was able to provide me with referrals for various home related needs, and was extremely timely with all of her communications. I will be using her for all of my future needs and referring all of my friends to her as well.
Michelle does the worrying (and the heavy lifting) for you. She's informative and provides accurate info. She goes above and beyond not because she has to, but because that's who she is and how she treats her clients.